Health institutions in Katete challenged to open complaint desks

St Francis Hospital Katete

Katete District Commissioner, Peter Kaisa, has challenged health institutions in the district to create complaints desks.

Col Kaisa said it is important for health service providers to attend to community complaints in an amicable manner that provides a deeper understanding of the health provider’s activities.

Speaking when he officiated at St. Francis Mission Hospital open day commemorations yesterday, Col Kaisa said government is aware of the numerous challenges that St Francis Mission Hospital faces like any other institution in the country.

Colonel Kaisa said government applauds the valuable contribution St Francis Hospital plays in the delivery of health care to the community of Katete and the nation as whole.

He noted that St Francis Hospital is the only health institution which acts as a referral hospital for surgical, obstetric, orthopaedic, paediatric, medical and eye cases for Katete and the surrounding districts.

He said in 2012 St Francis Hospital had one of the largest Anti-Retroviral Treatment (ART) programs in the country with over 19 000 patients enrolled in HIV care.

The District Commissioner said St Francis Mission Hospital has over the years greatly contributed to the development of man power in the health sector through its training school for enrolled nurses and midwives.

He stated that government is committed to ensuring that it provides a quality of life for its people through the provision of quality health-care systems as can be seen in the increased budgetary allocation to the ministry of health in the 2014 national budget.

Col Kaisa further said government has prioritized infrastructural development as a driving force in national development aimed at reducing distances people walk to access health services.

Meanwhile the District Commissioner has thanked St Francis Mission Hospital for its dedicated service to the community.