The British High Commission in Zambia has announced new VISA application Services that will require applicants to pay an additional 59 British Pounds for service charges.
Announcing the changes at a media briefing in Lusaka this morning, British High Commissioner, James Thornton has also disclosed that the embassy through the customer service company Teleperformance has subcontracted Fedex to start processing VISA applications on behalf of the embassy.
Mr. Thornton says with the changes in VISA application, new VISA priority services will cost an additional charge of 100 British Pounds.
He adds that with the new changes, the embassy will target processing 90 percent of non-settlement VISA applications within 15 working days and 98 percent within six weeks.
He states that apart from the new premises for VISA application located at Corporate Park, the offer of the priority service and the new charge, VISA application process remains the same as before.
Mr. Thornton has further told Journalists that the recent problems Zambia had been experiencing with regards the online application system was due overloading, and has since been resolved after the capacity of the system was substantially increased.