Govt. launches self-service kiosks

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Government has launched the self-service kiosks for integrated government services which will incorporate a one-stop shop for a broad range of government services.

The project is a digitally-enabled one-stop shop offering integrated services through selected central locations which are easily accessible to different user-groups across the country.

The services to be provided will include both transactional and informational services such as business registration, road tax, driving license and motor vehicle registration plus visa and work permit application among others.

The Project will be implemented by ZAMPOST in collaboration with designated agencies with funding from the Private Sector Development Reforms Programme (PSDRP).

Government through ZAMPOST awarded Elisa Corporation of Finland a contract at a total cost of Euro 736,644.00 to procure consultancy services to support the delivery of integrated government services.

Three sites in Lusaka, Ndola and Kitwe post offices each have so far been set up under phase one.

Secretary to Cabinet Roland Msiska said the project will enable people in rural area access services without traveling to provincial centres and expressed optimism that the Finish Company will deliver quality services.

And Finish Ambassador to Zambia Timo Olkkonen said Elisa Corporation will use the expertise and experience in technology advancement to ensure that Zambia get quality service through the project.

He said Zambia is one of the major beneficiaries of aid from Finland saying the integrated government services will put Zambia on the path to cement its economic growth through efficient service provision.

Vice President of Elisa Corporation Risto Ojanpera, Postmaster General Mcpherson Chanda and Private Sector Development Reform Program Coordinator Kayula Siame attended the official launch at Cabinet office.